Last Updated: 15 October 2025
Alertomate ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email alert service ("the Service"). Please read this Privacy Policy carefully.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, the data controller is Alertomate. You can contact us at:
Email: [email protected]
We collect information that you provide directly to us:
When you use our Service, we automatically collect certain information:
When processing your statements, our Service uses third-party AI services (including Google's Gemini API). Your statement text may be sent to these services for analysis. Please see Section 7 for more information about third-party data processing.
We process your personal data on the following legal bases:
We use the information we collect to:
Service Emails: We will send you emails that are necessary for the Service to function, including alert notifications, account security notifications, and important service updates. These emails are transactional and necessary for contract performance.
Marketing Emails: With your explicit consent, we may send you marketing communications about new features or special offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us.
We may share your information in the following circumstances:
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal data is transferred.
We may share your information for any other purpose with your explicit consent.
Some of our service providers may be located outside the UK. When we transfer your personal data internationally, we ensure appropriate safeguards are in place, including:
We use browser local storage to store certain information on your device. Local storage is similar to cookies but stores data locally in your browser rather than being sent with every request.
You can clear local storage data at any time through your browser settings. However, clearing this data may affect your experience using the Service (e.g., you'll need to re-enter your email address).
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Under UK data protection law, you have the following rights:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our Service. The "Last Updated" date at the top of this page indicates when the policy was last revised.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]